The Seva Nivesh – by Seva Tarang Foundation, accessible at https://sevanivesh.org/, we are committed to respecting and protecting the privacy of our users, including NGOs, Investors, and visitors. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the DPDP Rules, 2025.

Seva Nivesh is a digital platform owned and operated by Seva Tarang Foundation. All official communication, notifications, and support related to Seva Nivesh will be sent only through Seva Tarang Foundation’s authorized email accounts.

If you have any questions regarding this policy, please contact us at: support@sevanivesh.org

1. Information We Collect

1.1 Information You Provide
When you register or interact on the portal, we may collect:

• Name, email address, phone number
• Organization details (for NGOs)
• Investor profile details
• Consent and preference selections
• Uploaded documents for verification
• Any information voluntarily submitted through forms or communication

1.2 Automatically Collected Information

We may collect certain technical details through log files and cookies:

• IP address
• Browser type, device type
• Time and date of visit
• Pages visited
• Referring/exit URLs
• Number of clicks

This information helps us analyse trends and secure the portal. This data is not personally identifiable.

1.3 Cookies
Cookies are used to:

• Maintain login sessions
• Improve user experience
• Analyse website performance

You can manage cookies in your browser settings.

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2. Purpose of Data Collection
As required under, we provide a clear and itemised purpose for collecting your data:
Your data is collected for:

• Creating and verifying user accounts
• Enabling interactions between Investors and NGOs
• Displaying relevant projects and investment opportunities
• Sending important notifications (based on consent)
• Improving platform functionality and security
• Maintaining records as required by law
• Preventing fraud and unauthorized access

We do not sell or misuse your personal data.

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3. Legal Basis: Consent
Seva Nivesh collects personal data only when:

• You give verifiable consent, or
• Processing is necessary for services you have requested.

Consent for Children and Persons with Disabilities

• We obtain verifiable parental/guardian consent for users under 18 (if applicable).
• We obtain consent from lawful guardians/caregivers for persons with disabilities, wherever relevant.

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4. User Rights Under the DPDP Act
As a Data Principal, you have the right to:

• Access your personal data
• Correct or update your information
• Withdraw consent at any time
• Request deletion of your data (subject to retention laws)
• Register a grievance with our Data Protection Officer
• Complain to the Data Protection Board of India, if needed

To exercise your rights, contact: sse@sevatarang.org

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5. Data Retention
We retain personal data for as long as your account remains active or as long as it is necessary to fulfil the purposes for which the data was collected. In certain cases, we may retain data for longer periods if required for legitimate business reasons, compliance requirements, audit purposes, or legal obligations.
As per the DPDP Rules, we may continue to store your data beyond one year where the purpose of processing remains active or ongoing. We do not delete user data automatically after one year unless required by law.
If you request deletion of your data or closure of your account, we will review and process such requests in accordance with applicable laws, contractual obligations, and our internal policies.

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6. Data Security Measures
We apply reasonable and industry-standard security measures, including:

• Encryption and obfuscation
• Access control and authentication
• Regular security logs and monitoring
• Protection against unauthorised access
• Contractual safeguards with any Data Processor

Although we take strong precautions, no system is 100% secure.

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7. Data Breach Notification
If a personal data breach occurs:

• We will notify affected users (Data Principals)
• We will inform the Data Protection Board of India within 72 hours, as required.

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8. Sharing of Personal Data
Your data may be shared only:

• With your explicit consent
• With verified service providers under legal contracts
• To comply with Indian government orders (as per DPDP Act)
• To protect the platform or users from fraud/security risks

We do not share data for advertising or marketing without consent.

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9. Cross-Border Data Transfer
Seva Nivesh will comply with any future Government of India notifications on:

• Allowed or restricted countries for data transfer

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10. Third-Party Links & Services
Our Privacy Policy does not apply to:

• External websites
• Third-party tools – We encourage you to read their respective policies.

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11. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe such data was submitted, please contact us, and we will remove it promptly.

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12. Online Privacy Scope
This Privacy Policy applies only to:

• Online interactions
• Data collected through the SevaNivesh.org website and portal
• It does not cover offline communications.

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13. Governance & Data Protection Contact
As required, we provide the following contact for data-related queries:

Data Protection Officer / Grievance Officer
Email: support@sevanivesh.org
Alternate Email: sse@sevatarang.org

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14. Changes to This Policy
The Privacy Policy may be updated periodically. We will update the “Last Updated” date at the top of the page.

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15. Consent
By using our portal, you consent to this Privacy Policy and agree to our Terms & Conditions.